Privacy policy
Last updated: March 7, 2026
This Privacy Policy describes how CozySlip (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.thecozyslip.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as a user of Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected, over the past 12 months, personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to:
- Communicate with you
- Provide or improve the Services
- Comply with any applicable legal obligations
- Enforce any applicable terms of service
- Protect or defend the Services, our rights, and the rights of our users or others
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use the Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you.
The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through the Services may include:
Contact details, including your name, address, phone number, and email.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, security questions, and other information used for account security purposes.
Customer support information, including information you choose to include in communications with us, for example, when sending a message through the Services.
Newsletter preferences, including your consent to receive marketing communications and your preferred communication channels.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”).
Usage Data may include information about how you access and use the Site and your account, including:
- Device information (type, operating system, 浏览器)
- Browser information (type, version, language)
- Information about your network connection (IP address, ISP)
- Pages visited, time spent, click paths
- Information regarding your interaction with the Services
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies who support our Site and Services, such as WordPress, WooCommerce, and our hosting providers.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, in order to perform our contract with you.
Email marketing platforms, who help us manage our newsletter communications and track engagement metrics.
Analytics providers, such as Google Analytics, who provide insights about website traffic and user behavior.
When you visit our Site, open or click on emails we send you, or interact with the Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, “Third Party Websites and Links”.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide you with the Services in order to perform our contract with you, including to:
- Process your payments
- Fulfill your orders
- Send notifications to you related to your account, purchases, returns, exchanges, or other transactions
- Create, maintain, and otherwise manage your account
- Arrange for shipping
- Facilitate any returns and exchanges
- Provide other features and functionalities related to your account
We may also enhance your shopping experience by enabling our e-commerce platform to match your account with other services that you may choose to use. In this case, our platform will process your information as set forth in its privacy policy.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as to:
- Send marketing, advertising, and promotional communications by email, text message, or postal mail
- Show you advertisements for products or services
This may include using your personal information to better tailor the Services and advertising on the Site and other websites.
Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with You and Service Improvement
We use your personal information to provide you with customer support and improve the Services. This is in our legitimate interests in order to:
- Be responsive to you
- Provide effective services to you
- Maintain our business relationship with you
Cookies
Like many websites, we use Cookies on the Site. We use Cookies to:
- Power and improve the Site and our Services (including to remember your actions and preferences)
- Run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services)
- Enable e-commerce functionality and secure transactions
We may also permit third parties and service providers to use Cookies on the Site to better tailor services, products, and advertising on the Site and other websites.
Most Browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls.
Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available.
Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:
Vendors and Service Providers
With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
Business and Marketing Partners
With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
User Consent
When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
Affiliates and Corporate Group
With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
Legal Requirements and Business Transactions
- In connection with a business transaction such as a merger or bankruptcy
- To comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests)
- To enforce any applicable terms of service
- To protect or defend the Services, our rights, and the rights of our users or others
Information Disclosure Summary
We have, in the past 12 months, disclosed the following categories of personal information and sensitive personal information about users for purposes set out above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:
Disclosure Categories
表格
| Category | Categories of Recipients |
|---|---|
| Identifiers such as basic contact details and certain order and account information | Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers) |
| Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information | Business and marketing partners |
| Commercial information such as order information, shopping information, and customer support information | Affiliates |
| Internet or other similar network activity, such as Usage Data | Business and marketing partners |
| Geolocation data such as locations determined by an IP address or other technical measures | Vendors and third parties who perform services on our behalf |
Advertising and Marketing Disclosures
We do not use or disclose sensitive personal information without your consent or for purposes of inferring characteristics about you.
We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows:
表格
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers such as name, email address, and phone number | Business and marketing partners |
| Commercial information such as records of products or services purchased | Business and marketing partners |
| Usage Data | Business and marketing partners |
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.
Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party.
Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children.
If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as:
- Whether we need the information to maintain your account
- Whether we need the information to provide the Services
- Whether we need to comply with legal obligations
- Whether we need to resolve disputes
- Whether we need to enforce other applicable contracts and policies
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.
Right to Access / Know
You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete
You may have a right to request that we delete personal information we maintain about you.
Right to Correct
You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability
You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Restrict Processing
You may have a right to ask us to 终止 or restrict our processing of personal information.
Right to Withdrawal of Consent
Where we rely on consent to process your personal information, you may have a right to withdraw this consent.
Right to Appeal
You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences
We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in the emails we send you.
If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
Exercising Your Rights
You may exercise any of these rights where indicated on the Site or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.
We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request.
In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that agent provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.
We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below.
If you are not satisfied with our response to your complaint, depending on where you live, you may have a right to appeal our decision by contacting us using the contact details set out below, or lodge a complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside of the country you live in. Your personal information is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at:
info@thecozyslip.com